Frequently asked questions

Service charges refer to fees that may be applicable at a rate of 2% per month on overdue accounts. It is crucial to ensure timely payment to avoid incurring these charges.

No, claims regarding the received goods must be reported within 24 hours of receipt. It is advisable to thoroughly inspect and report any discrepancies or issues promptly.

The seller retains a trust claim over the commodities supplied and any receivables from the sales until full payment is received. This ensures that the seller has a legal interest in the goods until payment is complete.

- Credit Card

- Cheque

- Bank Transfer

It is essential to adhere to the agreed-upon payment terms to avoid late fees and other potential charges.

Late payments may result in additional fees and could impact your credit terms with the seller. It is advised to communicate any payment issues in advance to explore possible resolutions.

Yes, any confidential information shared during the transaction must be kept confidential and not disclosed to third parties without mutual consent.

It is recommended to review the entire terms and conditions document thoroughly. If there are uncertainties or concerns, feel free to contact our customer support for clarification. Compliance with the terms is crucial for a smooth and mutually beneficial business relationship.